Using the deals or prizes in Norbit is much like redeeming a printed coupon.
- The customer shows the staff member at the store the item they would like to redeem
- The staff member instructs the customer to scan the store's QR Code (which should be displayed on the counter)
- The customer taps the
- 'Redeem' button for deals
- 'Redeem and collect now' button for prizes they want to claim instantly or
- 'Scan and Claim' button for prizes they have reserved
- After scanning, the customer will see a success screen confirming they have redeemed the item
- For deals, the staff member completes the sale as usual through their POS. For prizes, the staff member gives the customer the prize.