Using the deals or prizes in Norbit is much like redeeming a printed coupon.
The customer shows the staff member at the store the item they would like to redeem
The staff member instructs the customer to scan the store's QR Code (which should be displayed on the counter)
The customer taps the
- 'Redeem' button for deals
- 'Redeem and collect now' button for prizes they want to claim instantly or
- 'Scan and Claim' button for prizes they have reserved
After scanning, the customer will see a success screen confirming they have redeemed the item
For deals, the staff member completes the sale as usual through their POS. For prizes, the staff member gives the customer the prize.