Assets you’ll need:

Reward Banner Image

Artwork size for competition banners:

The file type must be JPG

Optimal dimensions 1920px x 1080px

<2MB

Setting up the Reward:

  1. Go to the Rewards tab on the left menu bar

  2. Click the ‘Create’ button in the top right and name your reward

  3. Fill in the Rewards details: ƒ

  • Name

  • Dates (when and for how long the reward will be available)

  • Reward description (what is the reward, how to claim, T&C’s, etc.)

  • Reward details (inc. purchase prize limits, select the retailer, etc.)

  • Choose collection point for the prizes

  • Choose the target segment

  • Select whether customers have the option to reserve the reward or how long the user can reserve the reward for

  • Select reward categories: set those up here.

  • Set Max Redemption period (how many rewards can be redeemed per hour/day/week/month)

E.g. [insert retailer] is offering a [promotion or reward e.g. 15% off] all beauty services this weekend only. Scan the QR code at the retailer or redeem on the app and book your appointment.

One reward per customer. Not redeemable on other services. T&C’s apply.

4. Upload the Reward Banners

5. Choose the entry mechanism on the right-hand side of the reward screen and set the usage entry on how many times people can enter and how many rewards you’re giving away

Type of Entry:

  • Free: no points to enter

  • Cost: points to enter

  • Earn: earn points in a defined period to enter

6. If the reward that you are uploading is a recurring award, you can select a ‘Repeat Period’ from the drop-down box in the Timeframe section. After selecting the start and end date of your reward, select the time period that best suits you. If this were to occur once a week for a year, select ‘Once a Year’ and select the end date in the ‘Repeat Until’ section. This reward will now appear once a week until the time period is over.

7. Click ‘Create

For examples, click here.

Setting up Birthday Rewards:

  1. Go to the Rewards tab on the left menu bar

  2. Click on Birthday Rewards in the top menu bar

  3. Fill in the Rewards details: ƒ

  • Dates (when and for how long the reward will be available)

  • Reward details (inc. purchase prize limits, select the retailer, etc.)

  • Choose collection point for the prizes (which retailer(s) is the reward from)

E.g. [insert retailer] is offering a [promotion or reward e.g. 15% off] for your birthday! Scan the QR code at the retailer or redeem on the app and book your appointment.

One reward per customer. Not redeemable on other services. T&C’s apply.

4. Settings

  • Birthday Reward Period (How long do customers have to redeem their birthday reward)

  • Allow Reservation (Can customers reserve their reward?)

  • Scanning message (This is the message customers see when they scan the QR code at the retailers)

5. Disable this feature? allows you to choose whether or not the birthday reward is available for customers

6. Click 'Update'

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