Assets you’ll need:
Reward Banner Image
Artwork size for banners:
The file type must be JPG
Optimal dimensions 1920px x 1080px
<2MB
Access the Rewards Tab:
Navigate to the Rewards tab located on the left menu bar.
Create a New Reward:
Click the ‘Create’ button situated in the top right corner.
Give your reward a name to distinguish it from others.
Fill in the Reward Details:
Name: Provide a descriptive title for your reward.
Dates: Specify the duration for which the reward will be available.
Reward Description: Explain the reward, how to claim it, and any terms and conditions.
Reward Details:
Usage limit: How frequently an individual can redeem that reward.
Choose target segment
Determine if customers can reserve the reward and set reservation duration.
Trigger: Decide whether a completed profile is required to access the reward.
Select Reward Categories:
Organize your rewards by setting up categories.
Categories aid users in navigating your content and can impact home screen optimization.
Set Max Redemption Period:
Specify how many rewards can be redeemed within a given timeframe (hour/day/week/month).
Example Description: "[Insert retailer] is offering a [promotion or reward e.g. 15% off] all beauty services this weekend only. Scan the QR code at the retailer or redeem on the app and book your appointment. One reward per customer. Not redeemable on other services. T&C’s apply."
6. Upload the Reward Banners
7. Choose Entry Mechanism and Set Usage Entry:
Determine how users can enter and set the usage entry limit for the reward.
Specify the number of rewards available for distribution.
8. Set Repeat Period (Optional):
If the reward recurs, select a 'Repeat Period' from the drop-down box.
Choose start and end dates, and select the appropriate frequency (e.g., Once a Year).
9. Click ‘Create’:
Once all details are filled in, click the ‘Create’ button to finalize and save the reward.
For examples, click here.
Setting up Birthday Rewards:
Go to the Rewards tab on the left menu bar
Click on Birthday Rewards in the top menu bar
Fill in the Rewards details: ƒ
Dates (when and for how long the reward will be available)
Reward details (inc. purchase prize limits, select the retailer, etc.)
Choose collection point for the prizes (which retailer(s) is the reward from)
E.g. [insert retailer] is offering a [promotion or reward e.g. 15% off] for your birthday! Scan the QR code at the retailer or redeem on the app and book your appointment.
One reward per customer. Not redeemable on other services. T&C’s apply.
4. Settings
Birthday Reward Period (How long do customers have to redeem their birthday reward)
Allow Reservation (Can customers reserve their reward?)
Scanning message (This is the message customers see when they scan the QR code at the retailers)
5. Disable this feature? allows you to choose whether or not the birthday reward is available for customers
6. Click 'Update'