If a customer asks you whether they are able to delete their private information please give them the following instructions.
Open their app and click the 'More' tab
Locate 'Settings' and click it
At the bottom of the settings screen, they will be given the option to 'Delete Account
This action is permanent and cannot be undone. If a user plans to delete their account due to an issue with the app performance please inform us so that we can continue to develop and improve your app for you.