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Customer Requesting Data Deletion
Customer Requesting Data Deletion

This article explains how you can inform customers to delete their data from your app

Written by Tom Clark
Updated over a week ago

If a customer asks you whether they are able to delete their private information please give them the following instructions.

  1. Open their app and click the 'More' tab

  2. Locate 'Settings' and click it

  3. At the bottom of the settings screen, they will be given the option to 'Delete Account

This action is permanent and cannot be undone. If a user plans to delete their account due to an issue with the app performance please inform us so that we can continue to develop and improve your app for you.

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